RN
R N
1 reviews | Active since Mar 2026
06 Mar 2026, 10:11
Worst internet service provider
The worst service provider ever I have being waiting for week to have my fibre sorted and still nothing has being done I have being contacting web Africa chatting on what's app and my fibre router is still not activated This service is pathetic 😠I'm so cross at point for cancelling moving to another provider was internet service provider please I do not recommend them
Helpful (0)
Replies (9)0
Replies (9)
Webafrica's replyOfficial
06 Mar 2026, 10:26Hi R N, we completely understand how frustrating this has been, and we really appreciate you sharing your experience. Waiting for your fibre to be activated for so long is not what we want for our clients.
We’ve submitted a follow-up to our team to assist with your activation as a priority, and they will reach out to ensure everything gets sorted as quickly as possible.
Thank you for your patience while we work on this, we truly appreciate you giving us the opportunity to make things right. U^
Webafrica's reply06 Mar 2026, 10:26
Official
Hi R N, we completely understand how frustrating this has been, and we really appreciate you sharing your experience. Waiting for your fibre to be activated for so long is not what we want for our clients.
We’ve submitted a follow-up to our team to assist with your activation as a priority, and they will reach out to ensure everything gets sorted as quickly as possible.
Thank you for your patience while we work on this, we truly appreciate you giving us the opportunity to make things right. U^
RN
R N's updateReviewer Update
06 Mar 2026, 10:30This ridiculous I have being waiting to long and it's very simple can your get URL job done properly can just get some to please have my router activated because your service team is absolutely slow I want sorted out soon as possible it's needs to be done today .
RN
R N's update06 Mar 2026, 10:30
Reviewer Update
This ridiculous I have being waiting to long and it's very simple can your get URL job done properly can just get some to please have my router activated because your service team is absolutely slow I want sorted out soon as possible it's needs to be done today .
Webafrica's replyOfficial
06 Mar 2026, 10:39We are actively working on getting your connection up and running as soon as possible. You will receive a email the moment the service is activated on all relevant systems directly.
Webafrica's reply06 Mar 2026, 10:39
Official
We are actively working on getting your connection up and running as soon as possible. You will receive a email the moment the service is activated on all relevant systems directly.
Webafrica's replyOfficial
06 Mar 2026, 10:44Hi R, we completely understand your frustration and how important this is. Our team will look into your request and ensure the necessary steps are taken to assist with your router activation. Thank you for your patience while we work on this, we’ll keep you updated as soon as we have more information. U^
Webafrica's reply06 Mar 2026, 10:44
Official
Hi R, we completely understand your frustration and how important this is. Our team will look into your request and ensure the necessary steps are taken to assist with your router activation. Thank you for your patience while we work on this, we’ll keep you updated as soon as we have more information. U^
RN
R N's updateReviewer Update
06 Mar 2026, 11:00I honestly don't how going to help me get router activated because no service team was dispatched to activate the box ouside the yard we still waiting for to pitch up here and no has come out can your 1st send team sort out box ouside and get my router activated.
RN
R N's update06 Mar 2026, 11:00
Reviewer Update
I honestly don't how going to help me get router activated because no service team was dispatched to activate the box ouside the yard we still waiting for to pitch up here and no has come out can your 1st send team sort out box ouside and get my router activated.
Webafrica's replyOfficial
06 Mar 2026, 11:13Hi R, our fibre team will reach out to you and advise on the next steps. Thank you for your patience while we work on this, we’ll keep you updated as soon as we have more information. U^
Webafrica's reply06 Mar 2026, 11:13
Official
Hi R, our fibre team will reach out to you and advise on the next steps. Thank you for your patience while we work on this, we’ll keep you updated as soon as we have more information. U^
Webafrica's replyOfficial
06 Mar 2026, 11:21Thank you for your message. We have updated the team who deal with all service activation directly. You will receive an email the moment your service activates on all the relevant systems.
Webafrica's reply06 Mar 2026, 11:21
Official
Thank you for your message. We have updated the team who deal with all service activation directly. You will receive an email the moment your service activates on all the relevant systems.
Webafrica's replyOfficial
06 Mar 2026, 11:24Hi R, we’ve escalated this to our team, and they will review your case and advise on the next steps to get this sorted.
Thank you for sharing your details and for your patience while we work on this, we’ll keep you updated with any progress. U^
Webafrica's reply06 Mar 2026, 11:24
Official
Hi R, we’ve escalated this to our team, and they will review your case and advise on the next steps to get this sorted.
Thank you for sharing your details and for your patience while we work on this, we’ll keep you updated with any progress. U^
Webafrica's replyOfficial
06 Mar 2026, 11:45You're welcome.
Webafrica's reply06 Mar 2026, 11:45
Official
You're welcome.