WK
Wayne K

1 reviews | Active since Oct 2013

25 Feb 2022, 10:28

Worst Help and Service

Stay away folks, Stay away.. Good like trying to cancel your service and using their Stupid Willie Bot, that just allows consultants to transfer you on a whim without trying to resolve any issues.... and After 2 years and Webafrica politely trying to "help" they keep cancelling my fibre cancellation, pretending they they will resolve the issue. I been trying to cancel my fibre for well over 6 months.. and you can't move to a new provider until they release the fibre line. It resulted in me ordering a entire new fibre line (trying to convince Openseve why I need two separate fibre cables was fun, but at least they did it) and with a new provider its perfect, but I'm being forced to pay for a useless, impossible to cancel fibre from them. After sending them copies of my cancellation request finally they decided to cancel my fibre and credit me. Well No credit has happened and now they billing me for a router they never supp**** .. And as soon as there any issue they just transfer the call.. and you Start the process all over again..

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