worst fibre provider ever

<p>I have been struggling with this company for 3 months now. Not only are there issues their service is appaling. I have been requesting insight into a data usage problem. Data is being used when i'm not even at home, they are claiming that I am using 1000 MB/hour when the ONLY think connected to the fibre is my phone and laptop.</p> <p>Please preytell what i could be donlaoding in ONE hour. They are claiming that this is being used even when I am at work WITH my laptop and computer. My internet gets shut down after 4 days of the new month!! They say that the only reason this could be is because I AM using that much data, which i hace explained numeroous amounts of times. They cannot even be bothered to contact me or help sorrt out this issue. I have been expecting and requesting on a daily basis a phone call at 6.. i am still to receive this phone call.</p> <p>Then when i do have internet for 4 days, it is arely running, i took a speed test and my 10 MBS was running at 0.21.....!!!! I do not get a response when i complain abut this either.</p> <p> </p> <p>They are commiting daylight *****, taking my money and not providing a service is *****.</p> <p>I have spoken to them so many times, daily in fact, with NO assistance! I am now taking this to a lwyer!</p> <p> </p> <p>NEVER use this pathetic unproffessional company!</p>