1 reviews | Active since Apr 2017
Worst Fibre Install Service You Could Ever Imagine
<p>I signed up for Fibre with WebAfrica in October of 2016. They came to inspect my house and said that fibre needed to be put down in the area. This was then done shortly after by Telkom and the connection setup on the wall running into my house. From there, no one has been able to assist me and ive spoken to at least 15 different consultants all promising to resolve my query and getting the fibre installed. It is now 6 months later and still nothing. This is shocking. The live chat on the site just drops off, i am kept on hold when calling them, and no one responds to my tickets logged on there system. Dont waste your time and sign up with them!!! Its a deep dark black hole of no service delivery. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah