Worst experience when moving

We advised WebAfrica that we will be moving and to cancel the line at the old address on 31 March and activate the new line at the new address on 1 April. They have double charged us for both lines advising us that the line at the previous address is still active and that we need to pay. The line at the previous address is only canceled for the end of April, expecting us to pay for 2 lines when we moved to the new address as from 1 April. They are not accommodating and also do not want to rectify their mistake as someone failed to do there jobs on their end. If you move and you are with WebAfrica, expect the worst service ever. You will be double charged.