1 reviews | Active since May 2024
Worst ever!
All Vumatel providers sucks! After cancelling services with vox due to them not being able to meet my demands I switched to web africa more than a month ago and to this day I have not recieved Andy activation for my fibre! When I interacted they could sign me up very fast I even recieved my router the very next day after I already paid administration fee. The consultant told me that should I not be activated within a week my administration fee would be returned and up until this day I'm waiting, because I paid admin fees for a service that is not active. Everytime they claim they waiting on vox to release the line because it shows active service yet vox has been canceled more than 2 months ago! The release date of my line on vox statement showed for Today 6/6/24 yet I've been trying since 8am to get hold of web africa yet willy the bot only responds to my messaged Pathetic I now must speak to a ****ing AI generator! Tried calling and while waiting they direct you to WhatsApp and the call ends! PATHETIC SERVICE! I SWITCHED PROVIDERS BECAUSE OF BAD SERVICE BUT YET WEB AFRICA'S SERVICE IS JUST A BAD AS THE REST AND YET I HAVE NO ****ING INTERNET!
