RM
Rishqua M

1 reviews | Active since Nov 2021

22 Nov 2021, 11:14

WORST CUSTOMER SUPPORT SYSTEM IN PLACE

Webafrica has the WORST customer support system in place. You keep chatting to an agent but no one attends to your query. They always transferring your query to a different agent and you need to explain yourself over and over. I am disgusted by their service! They have removed my fiber device without my consent and I have only made an inquiry. Now when I need assistance for reinstalling there’s no a single supervisor neither a manager that can call back to advise what has happened.

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