WORST CUSTOMER SERVICE - NO ACCOUNTABILTY

Hi

Worst service received EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! My line was cancelled by Webafrica on the 01/09 by no request from me. Upon enquiring I waited 6 hours for someone to advise me what was happening, when eventually being helped I was transferred from Pillar to Post each person stating they cant assist? WHO CAN ASSIST WEBAFRICA? Release me as your client this was to be cancelled in entirety on the 1st already. I am trying to move to a more reliable ISP and I am unable to due to this ******* of back and forth. I have been on hold as this company takes no calls other than new sales. No reference or tracking available. Friday again I checked up and nothing was cancelled. I spoke to Shimani, Heinrich Heinz; Siseko ; Nkosikhana and lastly Jocelyn on Friday alone. I have been placed on hold ever since then. Awesome customer service???? Cancel the line today with immediate effect, I will not refer anyone to do business with you