Worst customer service from these *******

Was paying for a 500/250 line, but only ever received 50/25. After countless hours on WhatsApp "support". They refused to change the line speed, and also kept billing me the full fee. Tried cancelling the service, to which they agreed and "confirmed", but I'm still getting billed each month. And that is months after the cancellation period. Eventually got someone to call me, who shouted at me on the phone. Made me realise their customer service culture is rotten to the core. They still tell me that I'm getting my refund any day now. Months later - nothing. A bunch of ****s and *******. Stay far, far, away from WebAfrica.