Worst customer service ever experienced.

I been without internet now for 8 days and a person waits for hours to chat to agent on their whatsapp help line.Service level agree is 24/48 hrs no call no nothing.you get an email to say its been escalated which mens nothing if you cant speak to a person.And you cant get hold of any senior person but your debit gets deducted.the frustration of not having or being able to speak to a manager or someone makes it even worse.please be careful when taking out any deal with them cancelling mine as for the month that we have this contract we had internet for less than 15 days.