Worst customer service ever

Worst customer service ever!!!! Let's rephrase, NO CUSTOMER SERVICE IN EXISTANCE!! NO way of dealing with a person over the phone when you have a problem, everything has to go through their WA, where they either DO NOT connect you to an agent or if they do, the agent just disconnects the chat without giving proper feedback. First, if they CAN'T supply fibre in the area you are moving to, they suggest moving you over to an LTE package, but through all the cancellation fees and new router deliveries, it will cost you almost R4k. Not my fault I have to switch to LTE from fibre, but I need to pay the cancellation fee, that is the T&C's. Sorry but is this not a two way street? You supply a service and I pay, if you CAN'T supply the service why should I pay the cancellation fee to move to a service you can supply? Then you wait a week for the new stock to be delivered, and once you finally get your wi-fi working, a week later your sim gets blocked because you moved your router??? I am seriously at a loss of words. NO router was moved, I just moved to the new property 2 weeks ago, why would I move again? Now I have to wait for services to get re-connected and IF the router is "moved" again, it will be locked again, and then I will have to re-apply for a new service and sim card. Are you guys serious????? I have never heard of such ******* ever in my life!! Seems I am going to have to apply for a new service every 2 weeks? But when it comes to debit orders, the money is taken without blinking an eye. Money for NO service, NO customer care. And when questions are asked to an agent she doesn't want to answer, she just ends the chat!!!! Nice going Nelisiwe. I am done with WebAfrica!!!! Will never suggest anybody to try and deal with this useless company EVER!!