Worst customer service

I lost my wallet and had to cancel my cards. Cards replaced and I change all my account payment details.Problem webafrica system has a problem and I can not update payment details. Call the help desk and get told to go on the whatsapp service. Problem not resolved and my account is suspended. Finally get hold of a real person on the sales desk and payment details are updated. Payment gets done GOOD. Not good service is still suspended. Again I have to chat on whatssapp like a teenager to resolve my problem. I get told the issue is with open serve. The open serve technician arrives the next day; tests the line and confirms the problem is with webafrica. He recommends resetting and starting fresh with the router. Ok that seemed to work YAY. 2 hours later NO INTERNET. popup on screen oops, your service is suspended. reboot router and fibre box internet on for 2hours then suspended again. this has been on going for a week now. Enough is enough. Give me a number for a person that can help me to call, I am not a teenager that can spend nor want to spend hours chatting on whatsapp.