Worst customer service

I have been struggling to get Fibre up and running at my unit, and the blame game is always on Vumatel... I spoke with Vumatel and they mentioned that WebAfrica needs to send a circuit release to cancellations team, I spoke to Rory on Whatsapp line who said its been done however I called Vumatel again and they mention they have nothing on their system. I need my fibre line activated as soon as possible.