MM
Moqyt M

1 reviews | Active since May 2015

31 May 2023, 10:36

Worst customer service

Worst customer care ever...4 agents could not help me log a simple home relocate case .i have spoken to David,Leon,Lillian Rakobela,Lillian, Lehlogonolo Sibanyoni,Keelan K and Catherine Masina ..8 people just move my request from agent to agent and tomorrow im expected to pay my bill..Catherine Masina promised to call me yesterday. Can someone please fix this ( my number ***) or can my service be cancelled please so i can move to a reputable service provider that knows what they are doing. Im disappointed in WebAfrica

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Replies (1)
MM
Moqyt M's update31 May 2023, 14:02
Reviewer Update
And then Catherine calls me to say the area is not covered while on the website there is coverage. Either the Agents are *********** or false advertising is taking place on the WebAfrica website