Worst customer service

This has far been the worst customer service I have ever had there is no help that webafrica give to customers .. I had they services installed but the installation was absolutely poor the router is even falling down and pipes just exposed .. I then had no services for weeks when webafrica contacted me they said it will be resolved and a reinstall will take place and I will also be reimbursed for the days I have lost .. a ticket was logged and nothing has been done everytime I contact them they just log a ticket and after a few days they close it without anything been sorted out they customer service is Terrible and they don't even help us so I am basically paying for a service which is falling apart