Worst customer experience

Probably the worst experience I have had with any company, not just an ISP. They probably cover themselves in their contracts but I had an uncapped line, only to find out the Fair Usage Policy is only 200 Gig. Once you reach that the internet line is extremely slow. My 20MBPS line did a speed test at less than 1MBPS. This fair usage does not reset at the end of month but has a rolling limit so only the oldest day falls away. You then basically will never be out of your FUP unless you upgrade to a way more expensive premium package. When you want to cancel the "month to month" contract you have to pay for the device of more than R1,000 or return it to Sandton and pay a fibre claw back fee as well of almost R1,500. This is almost the same to get out a contract so not really month to month in my opinion. When I cancelled they were supposed to release the line only that makes it easier for the ISP to activate, but they cancelled the line which means I must now apply for a new line again with more costs to myself.