Worst customer care service and non existing internet service

Our internet went off on Thursday 20 February due to maintenance. Maintenance was supposed to end Friday 21 February at 14:00.

Today is MONDAY 24 February AND WE ARE STILL WITHOUT SERVICE!!!! Have spoken to agents on what's app numerous times since Friday, but they are of no help.

This is completely UNACCEPTABLE to have to pay for a service that we ARE NOT RECEIVING!!!!!

We have had NO INTERNET for 5 days. Have had to buy data to be able to use our phones. This needs to be sorted out ASAP!