tH
tatum H

1 reviews | Active since Jan 2025

14 Jan 2025, 08:54

WORST CUSTOMER CARE EVER

If I could give webafrica 0 stars I would. Firstly the customer service sucks big time. Secondly the agent that assisted me just cancelled my fibre without me asking and it took me x2 days to get hold of another agent and then had to do the whole process again of putting on my wifi. its been 5 days I still do not have wifi. no one can assist me and the chatbot still says pending a callback. and no one has called ever. ive tried contacting them on Facebook, they respond but are of no help. I then emailed all there email addresses explaining the problem and zero responses.

will probably wait till next year for a response.

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