1 reviews | Active since Sept 2017
Worst company you can deal with
So I know this is a waste of time trying to get Webafrica to take account or to comment on this review but maybe this will help someone else by enlightening them on the type of service they can expect from Webafrica.
So firstly let's start with sales. You will find that when calling them sales is quite quick to answer the phone and very friendly and get you signed up right away, but this is where your nightmare begins.
You will now find that the service takes forever and a day to be activated. But this is still not a problem yet you will then have a query and need to phone tech support for assistance and guess what now you are F@*#@. You will try and try to get through to a person to help you but no you will heal a lot of useless facts and beholding for an agent for 20min+ and when you finally get through you will then be asked to be patient as the idiot on the line first needs to go consult his manager because web African only employs trainees it seems. This will carry on for minutes and then you will be told that they will phone you back. Good luck with that. This will continue for days with no proper solution to any problem.
Take it from me you are better off just going to another service provider that actually has the competency to assist their customers.
