WORSE SERVICE!! Unable to Cancel Order – No Support & No Cancel Option!!!

I placed an order with Webafrica which has not been activated, yet the Customer Zone gives me no option to cancel the order. I have tried every available support channel — WhatsApp, website live chat, and the Customer Zone — but I received no assistance or resolution. WhatsApp support keeps looping and no agent can help me. This matches the many customer complaints online about unresponsive support and failure to resolve issues. [webafrica.co.za] I also attempted to use all the email addresses shared publicly by Webafrica customers, but most of them bounce, and no proper support is provided. This aligns with multiple consumer reports showing Webafrica’s cancellation and billing issues often go unresolved. [complaintsbook.co.za] Despite the service not being active, Webafrica is still set to deduct an activation fee, which I do not consent to. I am requesting:

Immediate cancellation of the unactivated order Confirmation that no activation fee will be deducted

After exhausting all support channels without help, I am now liaising with my lawyer and will proceed with legal action if this matter is not resolved. I expect urgent feedback and written confirmation.