Worse Service i receide From WebAfrica From the Team Leader Enrico B

Bad Service that i have recieved from WebAfrica The Agent **** the whole week that they have log my ticket on the 5th day when i ask to talk to the team leader then the ticket was logged and i get tranfered to the team leader better even the agent lying than the attitiude that i get from Enrico B i am telling him i am a client working from home i have been trying to get you team to assist me with my line he says yah they log the ticket today and the proccess has been followed today but the past 5 days the process was not followed i said i am a client i pay webafrica for this service he respond and say you Pay Payfast. I have a subscription of a monthly payment with Webafrica instead of seeing the mistake he is telling me now with Vuma tel i have no contract with Vuma tel