1 reviews | Active since May 2023
WORSE SERVICE EVER
I choose to switch to Webafrica as Vodacom Fibre is very bad, as it will take 2 months to move a fibre line. BUT then my problems start, as my salary pay date us the 7th of each month, and Webafrica wanted to be paid on the 1st!! So, I have no service from the 3rd to the 7th of each month, and I have pay a penalty fee every month when I can pay, but I do pay for whole month. SO, Webafrica is making money from me for 4 days, which I did pay for!! And Webafrica doesn't have a phone number, I must do a chat on the app which is useless!! But it get even worse, as I had to move my fibre line, and Vumatel did do the ONT installation within a few days, which was very good service!! And after I moved in, I just connected my router and everything was working perfectly, until this afternoon went my service was suspended again for no payment, but I did pay for the whole month of March already, and today is the 15th, so I have to pay twice for the same service just for moving the fibre line!! WOW THAT IS WORSE SERVICE EVER!!
