WORSE SEEVICE EVER

Webafrica service is the worse truely!!!!my fibre has been down for over 3 days and there agents just keep saying its will be sorted, I asked for them to please send a technician to come check they just do not care,I asked to speak to a supervisor or manager they say that they will call me with in 72 hours!!!!worse service ever and if need the fibre up to work