Worse ISP

I paid my WiFi on the 4th of September.. only to realise that the cashier who was helping me out swapped my reference numbers,so I have made numerous enquiries since on the 4th until today about the error to be fixed. Yesterday I got a call from 1 of the Webafrica agent telling me that everything is fix my line is active only to get home to the same situation I left. Worse they don't have a landline you can call, you just speak with agent on WhatsApp who will tell you that its Vumatels fault the next day its Easypays fault.. Everyday you get a different story they don't give you a straight answer while my money is in one of the accounts and it's more than 15 days now..