BH
Bhekithemba H
1 reviews | Active since Oct 2019
05 Jun 2026, 12:53
Worse experience whe...
Worse experience when you need assistance Some Agents seem very ***********, Consistency is not there you query for one thing but you get different versions I got billed on the 30/06/26 for equipment that was already in their possession and now I have to wait 10 days to get my money back This is very frustrating 😤
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Webafrica's replyOfficial
05 Jun 2026, 14:03Hi Bhekithemba, we can understand why this has been frustrating. Receiving conflicting information from different agents makes it difficult to know where you stand, and being billed for equipment that had already been returned would understandably add to that frustration.We’d like to take a closer look at what happened and check the status of the refund process for you.Please send us a private message with your account details so we can investigate further and provide clarity on the billing and refund.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply05 Jun 2026, 14:03
Official
Hi Bhekithemba, we can understand why this has been frustrating. Receiving conflicting information from different agents makes it difficult to know where you stand, and being billed for equipment that had already been returned would understandably add to that frustration.We’d like to take a closer look at what happened and check the status of the refund process for you.Please send us a private message with your account details so we can investigate further and provide clarity on the billing and refund.Warm regards,
Webafrica Crew
Webafrica Crew