Worse Company in South Africa

Web Africa is the kind of company that this country does not need. Customer support is horrible. I had an LTE connection with them for a nearly one year. Out of the blue, they advised that they would be discontinuing the package due to issues with cell and offered me an expensive alternative through Telkom. So deplorable. I was already paying over R800 a month for 200 gigs and never missed a payment.

As I was in New Zealand, where I live most of the year, I advised that I wanted to opt out of the new plan and signed up with a new provider after calling their support numerous times and spending way too much time on hold and not being able to reach anyone in support.

These people ended up billing me nearly three thousand rand and harassed me for payment and threatened to "hand me over", the audacity when I have faithfully paid this company for an overpriced plan (nearly a grand for about a year without fail). I have not been able to get in touch with anyone, not via numerous phone calls or logging a ticket. If you see this webAfrica, please finally get in touch.

Use this internet provider at your own risk! I have never experience this much incompetence in my entire life as I have experienced with WebAfrica. This company is worse than Home Affairs