Worse client service I have ever come across

<p>I 'ordered' a Fiber internet package from Web Africaat the begining of July... I had not heard anything from them in terms of having the line setup or having the actual fiber connected... However they have the cheek to debit my account begining of Aug... This was eventually refunded after several calls and emails.... to date however I have been asking for feedback and all they can say is that they have requested the line to be connected by the third party (in this case Telkom) and they cannot do more... I requested a manager to call me on monday to discuss what is happening and still nothing has happened - I have received no phone call from anyone and still no internet! Worse servise I have ever come across</p>