iI
isaacsmorne I
1 reviews | Active since Jul 2017
04 May 2026, 17:37
Worse agent I've dealt with in my life
Worse agent I've dealt with in my life. M.Walter even refused to refer me to a manager and ended our chat on WhatsApp very unprofessional to say the least.
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Replies (1)
Webafrica's replyOfficial
05 May 2026, 08:29Hi Morne, we’re really sorry to hear about your experience and the frustration this has caused, especially with not being able to escalate your query or get the support you needed at the time. That’s not the level of service we expect.
To properly assist and review what happened, we’re currently unable to locate your account details from this review alone. Please send us a private message with the details of your query along with your account information.
Once we have that, we’ll be able to pick this up properly and ensure it’s looked into and resolved for you.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply05 May 2026, 08:29
Official
Hi Morne, we’re really sorry to hear about your experience and the frustration this has caused, especially with not being able to escalate your query or get the support you needed at the time. That’s not the level of service we expect.
To properly assist and review what happened, we’re currently unable to locate your account details from this review alone. Please send us a private message with the details of your query along with your account information.
Once we have that, we’ll be able to pick this up properly and ensure it’s looked into and resolved for you.
Warm regards,
Webafrica Crew
Webafrica Crew