Worse after sales service

After a bad start it gets even worse. It took them 2 weeks to get me connected, I was connected for 2 and a half weeks and then my service was suspended. They have not allocated my debit order payment on the 4th of the month!!! I spent a whole day on WhatsApp to try and make them understand the problem, 4 different assistants and all refer you to another department as they cannot assist. Bad Bad Bad!!! This time even the complaints department could not even respond to an email.

In this time and age, they ask one to take a screenshot of my banking app to proof my debit order went off!!