JM
Jacques M
1 reviews | Active since Dec 2009
02 May 2015, 21:41
WordPress hosting done wrong
I have several accounts with WA
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Replies (1)
Webafrica's replyOfficial
07 May 2015, 19:26Hello jayx m,
We're really sorry for the way our team has handled your queries and we can understand why you're upset.
As per feedback from our guys, they have been communicating with you via the ticket system and they are unable to escalate this issue to our Network Operations team because they're waiting for feedback from you. Please reply to the ticket that was raised, so we can resolve your issue or contact our guys on ***.
Regards
Mkhululi
Online Team
We're really sorry for the way our team has handled your queries and we can understand why you're upset.
As per feedback from our guys, they have been communicating with you via the ticket system and they are unable to escalate this issue to our Network Operations team because they're waiting for feedback from you. Please reply to the ticket that was raised, so we can resolve your issue or contact our guys on ***.
Regards
Mkhululi
Online Team
Best regards,
Webafrica's reply07 May 2015, 19:26
Official
Hello jayx m,
We're really sorry for the way our team has handled your queries and we can understand why you're upset.
As per feedback from our guys, they have been communicating with you via the ticket system and they are unable to escalate this issue to our Network Operations team because they're waiting for feedback from you. Please reply to the ticket that was raised, so we can resolve your issue or contact our guys on ***.
Regards
Mkhululi
Online Team
We're really sorry for the way our team has handled your queries and we can understand why you're upset.
As per feedback from our guys, they have been communicating with you via the ticket system and they are unable to escalate this issue to our Network Operations team because they're waiting for feedback from you. Please reply to the ticket that was raised, so we can resolve your issue or contact our guys on ***.
Regards
Mkhululi
Online Team
Best regards,