Woeful WebAfrica - Worst ISP in South Africa

I recently moved my ADSL line from one property to another. I remain a customer of Telkom. On the day of the move I contacted WebAfrica to inform them of the new address, only to be told they do not cover the new area for ADSL (still a Telkom line). They told me that I would have to cancel my services, bad luck. Then they informed me that they have a 30 day cancellation policy and that I will be billed for an extra month.

I am therefore being billed for an extra month for services that they can no longer supply to me.

Basically: "Sorry we can't help you but thanks for your money for the thing that we are no longer supplying you with because from our side we can't."

Upon contacting support, my requests to speak to someone in the legal department fell on deaf ears, I was only sent a quoted phrase from their cancellation policy telling me that they will be glad to take my money for nothing.

I am extremely disappointed and dissatisfied. I will never ever advise anyone on working with WebAfrica, in fact I will actively tell people how bad their service is, that they are rude and greedy and unfair toward their customers. They don't give a damn.

I would personally like my money back for May 2019 and an apology.