1 reviews | Active since Sept 2012
Without service for >1 week... but no escalation or solution provided...
No Results! I have had no internet for over 1 week. Although the support technician was seemingly very helpful on the phone, and with a fantastic manner, I still have NO SOLUTION. They are "partnering" with Teralink, but neither company seems to be taking ownership to see this through to ACTUAL resolution. What will it take to get someone out to my home to SOLVE the issue? I am BEYOND frustrated!!!!!!!!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica