Will not recommend in the future.

I was a happy customer... until i used the WebAfrica 'Moving Home' option.

Some delays between the ISP (WebAfrica) and the Fibre provider resulted in the expected moving date being missed. My existing service was terminated. That in itself would annoy anyone but its not the thing i'm upset about the most.

I rely on my internet connectivity for my work. I had no choice but to procure my own connectivity via a mobile data contract. 40 days later.. between my original request to move my service.. my service is was eventually connected at the new premises.

While I'm happy to have fibre again, Web Africa insists that i should now be billed starting the 10th of the Month... since the line is now 'active' for use.

I had a simple request to them. Delay the activation so that i can see out my current mobile contract. This was denied to me.

That is completely unreasonable. This is waaaaaay past the activation date i agreed to and its completely unreasonable to expect the customer to fall 'in line' with when ever they want to activate the service and start the customer billing.

Not a happy camper. I've tried to be patient... but this inflexibility is interoperable.