Whilst they were unable to directly assist me, because the issue was not there’s, Neo, the consultant was extremely patient and understanding

Hi Daniel, we’re really glad to hear that Neo was able to support you in a patient and understanding way, even if the issue itself couldn’t be resolved directly at that moment. 

It’s great to know he still took the time to guide you in the right direction so you could move closer to a resolution. We’ll definitely make sure your feedback is shared with him so he’s recognised for the support he provided. 

If you still need any further assistance along the way, we’re here to help. 

Warm regards,
Webafrica Crew