Where is my SIM?

I app**** for a new LTE service. I received notification on the 14th October that my RICA had been approved and that the SIM woul be delivered. On the 16th I received an SMS notifying me that the courier delivery had failed. Since the delivery address I provided is a business address with over 300 employees, and where I have been present every day during business hours, I sent an email to query how the delivery had failed. I received a reply from Lyle Tomlinson on the 18th saying that he would escalate to the couriers. Since then I have heard nothing, and I still don't have the SIM.

If your staff and couriers are too *********** or lazy to even pretend to provide the service they are being paid for, you will soon be out of business, and good riddance.

I am hearing impaired; DO NOT TELEPHONE ME!