C
Chloe

1 reviews | Active since Apr 2026

09 Apr 2026, 16:47

Where do I begin! Se...

Where do I begin! Service is terrible I made payment and they put my WiFi off! I have been off for days! Then it takes 5 days to transfer to a new WiFi and once Im connected after a week! Boom WiFi not working again! No Internet! Uuuuurg! I want my money!! I should have never upgraded my package with you guys! Problems problems problems!

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Replies (1)
Webafrica
Webafrica's reply09 Apr 2026, 17:02
Official
Hi Chloe.We completely understand how frustrating this situation must be, especially after making a payment and experiencing repeated interruptions. This is certainly not the experience we aim to provide. To get this resolved as quickly as possible, please send us a direct message (DM) on our official support channel with your account details and a brief summary of what’s happening. This will allow our team to verify your information securely and take immediate action to restore your service and address the issue. We’re committed to seeing this through and making sure your WiFi is back up and running without further delays. Warm regards,
 Webafrica Crew 

Best regards,