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Hi Kashiefa,We understand how frustrating it can be to wait so long for assistance, especially when you need support quickly. Reaching out for help should be simple and responsive, and we can see how this delay has impacted your experience.We’ve taken note of your feedback regarding the wait time and have raised this internally so the relevant team can review and improve response times. In the meantime, we’re here to make sure you get the assistance you need.If your query is still outstanding, please send us a direct message with a brief description of the issue, and we’ll prioritise getting this looked into for you and ensure the right team assists without further delays.We appreciate your patience and look forward to assisting you further.Warm regards,
Webafrica Crew