What happened WebAfrica, you used to be helpful

I've had multiple contracts with WebAfrica for years ranging from their LTE to their Fibre and never have I ever experienced such ******* service like I have in the last 3 months like I have now. I used to stay in Linden and had a contract for Fibre wbich i had little to no issues with and then I had to move to Krugersdorp where I was advised by WebAfrica that the only service available was LTE because the area doesn't have Fibre and that I only have 2 options MTN or Telkom and I've never had a good experience with Telkom and so I asked if MTN has a stronger connection and I was told both are equally good in the area I moved too.

Since having this MTN LTE for 3 months I've logged more tickets for no connection that I've ever logged tickets with WebAfrica before, it take hours for someone to assist and when they do assist it takes almost a full day for the person assisting to give you clear instructions on how to troubleshoot the issue. Like I said I have never had this level of deep hatred and frustration for WebAfrica until now, what has changed with this company??

I used to live out in Muldersdrift where there is nothing and barley anyone around and most of the time atleast 4 to 5 times a week if not in a day I had to log tickets with Eskom to restore electricity to the area but I can honestly say I've exceeded that amount in 3 months with WebAfrica and for me that's says a lot, that I can receive better service from Eskom than I can from this company. To bad Eskom don't provide wifi.