BO
Bernard O
1 reviews | Active since Apr 2015
28 May 2026, 15:30
What an amazing experience we encounter with the lady assisting me
What an amazing experience we encounter with the lady assisting me. My internet were down for more than a week while I was aboard and when back I only need one phone call from her and the rest of the communication was cleared on the WhatsApp platform. She was fully competent and calm collective and professional with her assistance.
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Replies (1)
Webafrica's replyOfficial
28 May 2026, 15:42Hi Bernard,
We’re really pleased to hear about your positive experience and that the issue was resolved so smoothly after your return. It’s great to know that the agent was able to assist you efficiently, keep communication clear via WhatsApp, and provide calm, professional support throughout the process.
Having your connection restored after being down for over a week is especially important, so we’re glad it was handled promptly once you were back in touch.
Thank you for taking the time to share your feedback with us.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply28 May 2026, 15:42
Official
Hi Bernard,
We’re really pleased to hear about your positive experience and that the issue was resolved so smoothly after your return. It’s great to know that the agent was able to assist you efficiently, keep communication clear via WhatsApp, and provide calm, professional support throughout the process.
Having your connection restored after being down for over a week is especially important, so we’re glad it was handled promptly once you were back in touch.
Thank you for taking the time to share your feedback with us.
Warm regards,
Webafrica Crew
Webafrica Crew