1 reviews | Active since Jul 2017

16 Jul 2017, 12:19

What a *******

<p>I recently moved from 1 flat to anther at my previous flat i was using the service for a few months a month before i moved i called asking the ISP iam on a so called month to month contract i need to suspend the service till i move i was asured it had been cancelled and i could call them back when ready end of the month received a email saying i owe 2600 for what i have not even been using the service i do not see why i must pay for a service i asked to be cancelled </p>

0
Replies (3)
Webafrica
Webafrica's reply17 Jul 2017, 08:16
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica
Webafrica's reply17 Jul 2017, 08:16
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

's update18 Nov 2018, 21:19
Reviewer Update
My number is ********** 355