Well the only problem is that: they take longer to assign you to a human being for communication

Hi Richard, we hear your feedback, and it’s clear that while getting through to a live agent can take a bit of time, your actual interaction with Ntando really stood out for you. It’s great to know she was able to assist you in a way that felt helpful and satisfying once you were connected. 

Experiences like this matter, especially when the support you receive is professional and leaves a positive impression despite the initial wait. 

Warm regards,
 Webafrica Crew