LP
Lona P
1 reviews | Active since Feb 2015
09 Feb 2015, 21:45
website not functioning
Its been 6 months trying to resolve the same issue. I have sent tons of emails, contacted the call centre and being transferred from one person to the other but the bottom line is, the website that i had designed by webafrica has not functioned as i had requested. Its as if they are clueless of what they are doing because i have to point out every little detail and still the design team FAILED to implement the corrections and yet I am billed every flipping month for a website i cannot use.Whatsup with my emails not being attended to an Tarin's phone always busy???
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Webafrica's replyOfficial
03 Mar 2015, 16:42Hello Pantshwa3,
It's never good hearing that a customer is this unhappy with us and we would like to apologise for the frustration caused.
As per feedback received, we've been trying to get hold of you for a very long time without success, however, it has been confirmed that your query has been resolved.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
It's never good hearing that a customer is this unhappy with us and we would like to apologise for the frustration caused.
As per feedback received, we've been trying to get hold of you for a very long time without success, however, it has been confirmed that your query has been resolved.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
Best regards,
Webafrica's reply03 Mar 2015, 16:42
Official
Hello Pantshwa3,
It's never good hearing that a customer is this unhappy with us and we would like to apologise for the frustration caused.
As per feedback received, we've been trying to get hold of you for a very long time without success, however, it has been confirmed that your query has been resolved.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
It's never good hearing that a customer is this unhappy with us and we would like to apologise for the frustration caused.
As per feedback received, we've been trying to get hold of you for a very long time without success, however, it has been confirmed that your query has been resolved.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
Best regards,