1 reviews | Active since Mar 2016
Websfrica. The end of the road REA49
Since September last year Websfrica has become a shambles. There is no management to speak of and service is non-existent! I have written over 100 emails trying to resolve one problem which immediately raises another. Their invoice are all over the place. I received in at the beginning of this month, overpaid by R45 in error and now i’ve Been disconnected because there is R300 outstanding - for which I haven’t received an invoice and when I tried to query I’m simply told that ‘we sent you an invoice’ I must pay and ytheyll reconnect me - but I’ve overpaid and they owe me a credit - then they get confused .... HELP!! This is my 3rd approach through this website. Each time they respond by promising to contact me to resolve the issue but it never happens. I’ve decided to end my reliance on them and move in. I’d suggest that anyone considering using their service refrain from doing so and any one using them at present, consider leaving / quickly. There lack of service delivery leaves the feeling that pretty soon they will be closing down ... but then who knows maybe they simply pay peanuts and employ mommies?
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
