1 reviews | Active since Nov 2017
WebChat agents - a disgrace
I have been trying for days to get an answer. these people need serious retraining. This was my message to them: this is ridiculous, I have tried SEVERAL times to get help and your webchat agents are SLOW & end chats before I, the customer intitaites the end and is satisfied with the response. What is going on!? I have paid and need to knwo when my SIM will be delivered. I need someone in management to call me on ...
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,