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caroline S

1 reviews | Active since Sept 2011

04 Sept 2020, 14:53

WEBARICA SERVICE SUCKS

We’ve been without internet for 4 days but we get charged for a full month??! If only the service was as fast as the processed the payment it would be fabulous. I wish I don’t have to add a star and rather a sad angry face! My husband phoned and after holding on for more than an hour decided to hang up. He drove to the office in Woodstock where he waited an hour before he was helped. Thanks Alicia for making empty promises more than 24hours and we still have no internet!!! I think it’s time to get a different service provider maybe even pay more as long as the service doesn’t suck like yours!!!! Really disappointed and annoyed- my husband will have to take a drive again on Monday that will be 7 days without any internet connection this time he won’t leave before we are reconnected or else you guys can give us a refund seeing that whatever we try seems like a waste of time with we Africa. I have no idea why people like Vumatel and Octotel would want to be associated with you. Thank for the extremely bad service but I suppose one could not expect anything better according to the reviews it seems that it’s a general thing cause you don’t respond either!!!

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