WEBAFRIKA WAKE UP AND TAKE YOUR CUSTOMERS SERVICE SERIOUSLY

If it were possible to give a no star rating to this company this would be my choice. I have had no internet for three weeks. I have spent on aggregate 3 hours a day chatting to BOTS who are clueless. It doesn't get better when you chat to a human I HAVE HAD ENOUGH So now try and cancel your Service or lack thereof. A BOT and then a "person" I assume who wants to know the reason. I have had it with providing reasons. I DON'T HAVE ANY INTERNET SERVICE and haven't had one for weeks [possibly the whole of December when I was away ]. The problem is escalated to Vumatel. Proverbial can kicked down the road. Vumatel close out the fault even though there is no service.

As I write, I have been waiting for 45 minutes to cancel my "service", only to be returned to WIllie [THE BOT] to state this ridiculous cycle over again. My only option is to force a cancellation by not paying and then try and move somewhere else.

TRY AND PHONE WEBAFRIKA and guess what you are referred to a BOT CHATLINE. Good luck to anyone who want to use the [Service]provider in the future. And a note to Service Providers. PLEASE LET ME CHAT TO A HUMAN I AM NOT A BOT