1 reviews | Active since Jan 2020
Webafrica/Vumatel -another word for ****/Pathetic
I don't know where to begin.I was sold a product by a vumtel agent,of which I opted to go with Webafrica. I paid a promotional fee of R19, and was told that I would receive a call for installation.2 weeks later R330 debited off my account with out my concent.I still have not received any call for installation and it is going on for 2 MONTHS.I chatted to over 10 people on the live chat which offers the ****pest service ever by tranfering me to several different persons which seems to be *********** consultants.I have been promised by 5 people from Webafrica via telephone call that they would get it resolved, NOTHING DONE.A Manager called me , promised the same lies and till today I still don't have any internet service but I am paying for it.
I don't and will never ever recommend Webafrica or even Vumtel to anyone, don't even allow them to enter your home because they are more for signing clients than offering a service. I now have to go to the office to do online meetings and classes where I should have done it by working remotely from home.
I rate them less than a 1 red star.Absolutley putrit how service providers can treat so called customers in this manner.
I want my money back and will get it back even if my next step is visiting their offices personally as well as getting assistance legally.
