Webafrica/Vumatel

I'm extremely frustrated with Vumatel's service. Despite having my payments up to date, my internet was cut off without warning. The overall service quality is poor, and getting in touch with an agent is always a struggle. Calling them is useless, as I'm redirected to their WhatsApp service, where agents take hours to respond to my queries. Additionally, they lack self-service options, making it even more difficult to manage issues—unlike providers like Rain Network. This experience has left me feeling unsatisfied and disappointed. I expected better