WebAfrica’s WhatsApp chat is awful and you get no help

I have gone 10 days without internet. Worst service ever! My debit order went off and then they said I still owe another R50. I paid it. I still don’t have connectivity.Now I’m told that it is Active on my their end but my service is deactivated on the Vumatel end. On the WhatsApp chat, I’ve spoken to countless agents from the Provisioning team to get my Internet activated. An Agent named Bakang helped log a call for me but still nothing. Their WhatsApp chat is awful. This is the worst service I’ve ever received from any company. Not just Internet provider: worst service across the board!

Sabelo Jali here. Please get your stuff together WebAfrica and get my internet back. My job is suffering here and I’m wasting money buying data! This is ridiculous!