Webafrica's support process is painful and takes forever

Hi Hanno,
We appreciate you sharing both sides of your experience. We recognise that getting through our support process can feel lengthy and frustrating, and we’re pleased that once you were connected with our Premium Support Team, the experience improved and you received the helpful assistance you needed.It’s great to know that the support you ultimately received made a positive difference, and we value your honest feedback on the journey getting there.Warm regards,
Webafrica Crew